AlignedStart

Operations studio · built for owners

Run the business.
Don’t be the business.

Aligned builds the CRM, the automations, and the dashboards — then documents how it all runs — so the shop keeps moving the day you don’t show up.

Get your free teardownSee what we build
Engagement
A handful of clients at a time
Ownership
You own everything we build
Lock-in
None
01 — The bottleneck

If you stepped away for a week, what would break?

  • Leads pile up in a voicemail nobody checks
  • The schedule lives in your head
  • Quotes wait on you to send them
  • Invoices go out late, or not at all
  • Every answer runs through you
  • Take a week off and it all stalls

That list is the real job description you never signed up for. Aligned takes it off your desk.

02 — What we build

Five systems. One business that runs itself.

CUS-01Custom CRM→A system shaped to your pipeline, your jobs, and your team — not a generic tool you bend your business around.One place every lead, job, and customer lives.AI -02AI Agents→Agents that answer, qualify, schedule, follow up, and draft — the administrative work that eats your day.The repetitive work runs itself.DAS-03Dashboards→Your numbers from every tool, pulled into a single view you can read in ten seconds each morning.You see the whole business at a glance.LEA-04Lead Automation→Capture, route, and follow up on every lead automatically — no sticky notes, no leads going cold.No lead falls through the cracks.OPE-05Operations & SOPs→The processes in your head, written down and wired into your tools, so the shop works the same whether you're there or not.The business no longer depends on you.
03 — Who it’s for

Built for businesses the owner can’t step away from.

TradesDispatch, quotes, and follow-up wired together so the crew stays booked and nothing slips between the truck and the office.View systems →Home ServicesRecurring schedules, route-aware booking, and automatic customer comms that keep retention high without the phone tag.View systems →RestaurantsInventory, labor, and daily numbers in one place, so you manage the floor instead of chasing spreadsheets.View systems →AgenciesClient work, approvals, and reporting in one pipeline, so delivery scales without adding overhead.View systems →ConsultantsProposals, onboarding, and billing automated, so you spend your hours on the work clients actually pay for.View systems →Small BusinessWhatever the trade — when the owner is the bottleneck, we build the systems that let the business run without them.View systems →
04 — How it works

Map. Build. Run.

No six-month transformation. A clear sequence with your business moving the whole way through.

01

Map

We trace how your business actually runs — every handoff, every place time leaks — and find where you've quietly become the bottleneck.

02

Build

We build the CRM, wire the automations, and stand up the dashboard. Then we write down how it all works, so it isn't trapped in anyone's head.

03

Run

We train your team, hand over the keys, and review the numbers with you each week — tuning the system as the business grows.

05 — Why Aligned

A studio, not a SaaS.

Owner-operated

We take on a small handful of clients at a time, so yours gets built right.

Founder-led

You work with someone who has actually run the kind of business you run.

You own it

Everything is built on your accounts. No platform to get trapped in.

No lock-in

Cancel anytime and your systems keep running. They're yours.

“I build the systems I wished I’d had when my own businesses depended on me being in the room. The goal is simple: your business should run whether you show up or not.”
Rebecca Burdick · Founder, Aligned
06 — Questions

Straight answers.

What exactly does Aligned do?
Aligned is a done-for-you operations studio. We build the systems a small business runs on — a custom CRM, AI automations, and a unified dashboard — then document how everything works so the business keeps running when the owner steps away.
Who is this for?
Owner-run businesses where the owner has become the bottleneck: trades like plumbing, electrical, and HVAC; home services like cleaning, pest control, and lawn care; restaurants; agencies; and solo consultants. If the work stops when you stop, that's the problem we solve.
Do I own what you build, or am I renting it?
You own all of it. We build on tools and accounts that belong to you, with no proprietary platform to get locked into. If you and Aligned ever part ways, your systems keep working and you keep full control.
Do you work with businesses outside your area?
Yes. Aligned works remotely with businesses across the United States. The work — mapping your operation, building the systems, and training your team — is all done online.
How does an engagement start?
It starts with a free teardown: a short conversation where we map where your business actually leaks time, then show you the systems that would fix it. There's no pitch deck and no obligation.
Why work with a small studio instead of hiring staff or buying software?
Software gives you tools you still have to wire together and run. A new hire still depends on you to know what to do. Aligned builds the system itself — the tools, the automation, and the documented process — so the work runs without adding a person or another subscription you have to manage.
Free teardown

Find out what’s costing you the most.

Tell us where it hurts. We’ll map where your business leaks time — and show you what we’d build to fix it.

  • A real look at your operation
  • The systems that would move the needle
  • No pitch deck, no obligation

No pitch deck, no spam. A real reply from a real person.